Port number to Google Voice

This article explains how to port a number to Google Voice number and keep your U.S. phone number when you move overseas.

What is Google Voice?

Google Voice is a VoIP (voice over IP) service from Google. Voice over IP communications are carried over the internet, they do not require a phone carrier. Practically speaking, you only need wi-fi access or an internet data plan to place a call (local or international).

How does Google Voice work?

Having a U.S. number when living abroad makes it possible to receive text messages from American companies that use 2-factor authentication. Most U.S. banks will not validate an operation unless you pass the authentication test first and they won’t send text messages to international numbers.

Using Google Voice overseas is the ideal solution because it lets you keep your U.S. phone number without having to pay monthly fees. You only have to pay a $20 one-time fee to port your U.S. number to Google Voice.

Does Google Voice work internationally?

Google Voice works internationally. It’s a great option for expats because it allows you to keep the same number and to call the U.S. for free.

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  • Use your U.S. number – After you’ve ported your old number to Google Voice, family and friends reach you at the same number as always. You do not lose the U.S. phone number you’ve been using until now. Your old number seamlessly becomes your Google Voice phone number.
  • Call home for free – Since communications are done over IP, you are able to call family and friends in the United States for free.

Port your number to Google Voice before moving overseas

You need to port your U.S. phone number while you are still physically in the United States. Once abroad, setting up Google Voice is tricky but not impossible.

To port your U.S. phone number from abroad, use a virtual private network (VPN) such as NordVPN. A VPN can make it look like you are still in the United States, even when you’re not. Read VPN for expats to learn why and how to use a VPN.

Can you port any U.S. phone number to Google Voice?

Most phone numbers can be ported into a Google Voice number but some can’t. Only phone numbers from one of the biggest mobile carriers (AT&T Wireless, T-Mobile or Verizon Wireless) or one of their subsidiary or re-seller brands can be ported.

You cannot port a VoIP number nor a land line number to Google Voice.

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When should you port your number?

You need to port your number to Google Voice while your U.S. cell phone plan is still active. Do not cancel your cell phone plan until after you receive a confirmation that your number has been ported. Once Google Voice has ported your number, your mobile phone provider will automatically put your account on suspension status. I recommend that you call your carrier at that time to make sure your plan is actually cancelled.

You can only port an unlocked number to Google Voice so make sure you unlock your U.S. number first if necessary.

Porting a number takes between 48 and 96 hours. I recommend porting your number within the last week before leaving the United States. Unfortunately, your U.S. phone number can be stuck in limbo for 3 days during the porting process, so plan accordingly.

You can setup Google Voice ahead of time though and save the porting number part for the very last week.

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Create a Google account

You need a Google account to setup Google voice. Create a Google account if you do not have one already.

In order to port your number, you have to provide your account number with your service provider, as well as your PIN number. You can find this information in a recent billing statement.

How to switch to Google Voice?

There are 3 steps before you can use your U.S. phone number via Google Voice.

  1. Setup Google Voice. Go to Google Voice and follow carefully Google support instructions. Pick a Google Voice phone number. That number will be replaced with your U.S. number after you port it to Google Voice.
  2. Port your U.S. cell phone number.
  3. Install Google Voice app on your iPhone or android phone.

How to use Google Voice internationally?

You can use Google Voice both on your computer and/or on your phone. Keep in mind that Google Voice only works with an internet connection.

Once you moved overseas, make sure you use the Google Voice app on your phone exclusively in data mode. This is super important or you might end-up using your local phone carrier and pay extra.

To use Google Voice internationally with data only, select Prefer wi-fi and mobile data in the Make and receive calls options in Google Voice settings. The Prefer wi-fi and mobile data option allows you to send texts and place phone calls without a phone carrier. Of course, it only works when you have access to an internet connection, whether it’s public free wi-fi or an internet data plan.

Your phone device has now become two phones in one:

  • a local phone when you use your phone the regular way with a local carrier.
  • an American phone when you text or call through your Google Voice phone number.

What are the limits of Google Voice overseas?

A Google Voice number is a virtual phone number. While most American banks and companies allow 2-factor authentication with virtual numbers, some do not.

Porting your number to Google Voice is still the best option to keep your U.S. number when moving abroad.

Move your number back to an American carrier

When you move back to the United States, you might want to get your number back from Google Voice. Moving back your Google Voice number to an American carrier is an easy 3-step process.

  • Get a SIM card from your new U.S. carrier. Install it on your phone.
  • Unlock your Google Voice number. On your computer, go to your Google Voice account and unlock your number.
  • Port your Google Voice phone number to your new provider. Call your provider’s transfer line and let them know that you want to use that specific number.

I hope you read this article before you moved abroad. If you’re relocating to France, read Can you use a U.S. cell phone in France?

Nathalie Nahmani

About Nathalie Nahmani

Nathalie is the creator of ma French Life. She moved back to France after living in Los Angeles for 20 years. She writes practical articles to help expats in France. Nathalie lives with her family in the French Alps near Grenoble.

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62 thoughts on “Port number to Google Voice”

  1. HI Nathalie, Thank you for this useful article. I’m French with 16 years of exp living in the US, planning to move back to France. Porting my US number to Google Voice sounds helpful so that I can stay connected. My current US number is also used for apps such as What’s App, Voxer, Marco Polo. If I port it to Google Voice, will I still be able to use these apps with the same number? Thank you! Isabelle

    • Hi Isabelle. I haven’t heard about Voxer or Marco Polo before.
      After some research, I think that you can setup a Marco Polo account with a google voice number but I have no idea what happens if you port a number you’re already using in Voxer or Marco Polo to Google Voice…sorry!
      Regarding WhatsApp, don’t you want to use WhatsApp with your French phone number once you’re in France?
      I’m curious, what’s the advantage of using Marco Polo or Voxer rather than WhatsApp?

  2. Bonsoir Nathalie!
    Your articles are very helpful and informative. I tried following all of the steps to port my American phone number to google voice, and have run into several problems. I am now in France, and have a French phone number and phoneplan. When I open the google voice app on my phone it says that “it is not supported in your country” which I know is false. When I go online to my google voice account, it lists my phone number that I had attempted to port as one of my linked numbers instead, and says that I do not have a google voice number set up, even though I am certain that I set it up before leaving the States. Finally, I tried accessing google voice online and setting up a number to go back and change to my phone number. I used a VPN. When I tried to setup a google number, the phone number I’ve tried to port is needed to verify, and so I entered it, but I received the message: “This phone number can’t be used to sign up for a Google Voice number. Try verifying with another number.”
    I am at a loss for what to do next. Is it enough that my phone number is linked, rather than ported? I am very confused.

  3. Hi Nathalie,
    I just want to use google voice as is using my laptop and goole voice phone number overseas in Japan.
    Do I still need to port any US carrier phone numbers to goole voice in order for me to use google voice as is?

    Kind regards,
    Takuya

    • Hi Takuya,
      You only need to port a US # if you want to use your existing US#, otherwise you’ll get a US phone number when you create your Google Voice account. The process is the same for a computer or a phone.
      I hope this helps!

      Take care,
      Nathalie

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